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What is TENS?

TENS - Transcutaneous Electrical Nerve Stimulation

PAIN RELIEF WITHOUT DRUGS

What is TENS?

Your doctor or physiotherapist may have recommended a TENS machine for your pain. 

TENS is battery-powered unit which sends electrical impulses through electrodes placed on or near the painful site. This causes a tingling sensation that reduces pain, even pain that hasn't responded to other treatments. Usually though, TENS is used with other treatments prescribed by your doctor, and may help reduce the amount of pain killers required. 

One theory on how TENS works is that it blocks pain in the spinal cord. Another is that stimulation with TENS causes natural pain relieving substances to be released, thereby reducing pain. 

Will TENS help my Pain?

In clinical trials, TENS has been shown to be an effective and safe method for the treatment of acute and chronic pain. 

Some conditions for which TENS may help include: 

  • Chronic Pain: Neck and Back pain, Headache, migraine, Arthritis, Post-herpetic neuralgia, Sciatica, Lumbago
  • Acute Pain: Childbirth, Post-operative pain, Fractures, Tennis elbow, Muscular Strains

Are there any side-effects?

Unlike drugs, TENS does not cause nausea, drowsiness, limited activity, personality changes or addiction. TENS may sometimes cause skin irritation or redness. Usually this disappears quickly or can be prevented by using alternative gels or electrodes. 

Contraindications

Except in the case of certain individuals using pacemakers, there are no known contraindications for TENS. The use of a TENS with a pacemaker may prevent the pacemaker from working. If you have a pacemaker, you must get a clearance from your consultant cardiologist that it is O.K. for you to use a TENS machine. 

Precautions:

    1. TENS devices should be used with caution where the cause of the pain has not been established.
    2. TENS stimulation is of no curative value. That is, TENS does not do anything to the underlying cause of the pain.
    3. Treatment outcome (with TENS ) will be influenced by the cause of the pain, the patient's psychological state and use of medication.
    4. TENS should be kept out of the reach of children.
    5. Electrical stimulation over the carotid sinus, i.e. anywhere over the front of the neck, may be hazardous.
    6. The safety of TENS during pregnancy has not been established.

How do I get a TENS?

All you need is a referral from your doctor or physiotherapist. It is important to seek professional advice from your doctor or physiotherapist, you may have a medical condition causing your pain best treated another way.

Contact us when you want a TENS. You may pick one up from our office, or we can send it direct to you or your doctor or physiotherapist. 

Who will show me how to use my TENS?

Please note that it is essential that you are shown by health professional how to use your TENS. The reason for this is that only a qualified health professional can instruct you properly in the use of TENS. You will be more likely to get a benefit from the TENS and less likely to experience any problems. Usually, your doctor or physiotherapist will instruct you, though they may refer you to one of Masters Medical's health professionals. Instruction usually takes about forty to sixty minutes. It is necessary to make an appointment and a fee is charged for this service. 

Rent or Buy?

Before buying a TENS, we recommend that you rent one for a month. It costs no more to rent a TENS from us for a month and then buy it, as to buy it immediately. The advantage of this is that you make sure the TENS works for you before committing yourself to buying the TENS. We encourage you to try the TENS first before deciding. We will send you an invoice before the end of the first month, giving you the option of either buying, continuing to rent, or return the TENS. 

How do I pay?

Compensation Cases: We will bill insurance companies for you if they have accepted liability, that is, they have undertaken to pay on your behalf. 

All you need to do is to give us details of your insurance, claim number, contact person at insurance company, employer and date of injury. This will speed up approval by the insurance company, which we can usually get over the phone. 

Private: If you are paying yourself, we accept cash, personal cheque, money order, Bankcard, Visa or Mastercard. 

Most health funds provide generous rebates for TENS machines. You will need a referral letter from your doctor. Please check with your health fund. 

Which TENS Machine to buy?

We have a large range of TENS machines and accessories to suit your requirements. However, to simplify your choice all the TENS we supply are high quality machines and we give you the option of trading up to more advanced TENS at a later stage. 

If you are not familiar with TENS, talk to your doctor, physiotherapist or our staff. We find that most people make their choice on the basis of the physical features of the TENS. Look at the brochures or come in and have a look yourself. This is in fact an important way of making your choice as the design of the control knobs, belt clips, carry case and accessories will suit some people and not others. 

Back up Service

Our staff are available to help you with any of your enquiries or problems. 

If your TENS ever breaks down and you bought the TENS from Masters Medical, a service we provide free of charge is we will supply you a replacement TENS to use while your machine is being repaired. This service is provided even outside of the normal warranty period. This will save you the inconvenience, pain and loss of income that may occur if you don't have a TENS. 


How to contact Masters Medical
Sydney & Head Office
Sydney, AUSTRALIA
Phone: (02) 9689 3655 Fax: (02) 9689 2866
Toll Free 1-800-621 335 - Australia Only
Email: sales@masters.com.au
International: Phone: 612+9689 3655 Fax: 612+9689 2866
Clients - for quickest response - please ring our offices. Given the nature of our products and services, we can give more personalised attention over the phone or even better - face to face.
 
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